Director Home Services
- Lead Kalyra’s largest division, driving strategy, transformation, and commercial growth
- Ideal executive role for leaders from industries undergoing major reform
- Reporting directly to the CEO, Shape the future of home care services
Short Description
Leverage your compassion and strategic leadership to transform a vital service, boosting efficiency, financial sustainability, and reputation in a fast-evolving sector.
Shape the Future of Home Care at Kalyra
Are you a visionary leader ready to drive large-scale transformation? At Kalyra, we’re not just providing care—we’re redefining what it means to age with dignity and independence. As Director of Home Services, you’ll lead this significant operational division, ensuring its commercial success while enhancing service quality and accessibility.
With increasing demand for in-home aged care, this role is pivotal in driving strategic reforms, optimising service delivery, and positioning Kalyra as an industry leader. You’ll lead innovation and operational excellence while fostering a compassionate, values-driven culture.
Your Opportunity
As Director of Home Services, you will oversee the transformation and expansion of Kalyra’s Help at Home business. Your focus will be on ensuring long-term financial sustainability, operational efficiency, and service excellence—bringing the division in line with industry-leading standards.
You’ll be a key executive leader, reporting directly to the CEO, and playing a central role in shaping the future of home care.
Key Outcomes & Responsibilities:
- Lead strategic transformation – Overhaul and grow the Help at Home business to meet industry ROI standards, ensuring the right cost models, service maximisation, and cross-service integration.
- Drive large-scale reform – Shape the future of home care, ensuring Kalyra remains at the forefront of industry changes, regulatory shifts, and evolving community needs.
- Maximise operational efficiency – Streamline services and processes, ensuring resources are optimised and client outcomes are prioritised.
- Enhance industry reputation – Strengthen Kalyra’s position as a leader in aged care by driving service quality, customer satisfaction, and strategic partnerships.
- Build and empower a high-performing team – Inspire and develop a strong leadership culture within Home Services, ensuring alignment with strategic priorities.
- Ensure commercial success – Implement financial and operational strategies to drive profitability and long-term sustainability.
What You’ll Bring
You are an accomplished strategic leader, experienced in driving transformation and operational excellence within large-scale service environments. You may come from aged care, health, government, education, community services, or other sectors where you’ve led complex reforms and growth strategies.
To thrive in this role, you’ll need:
- Extensive experience in leading large-scale service delivery, business transformation, or operational reform.
- A strong track record in strategy, financial sustainability, and operational efficiency
- Demonstrated success in driving growth, optimising services, and improving commercial outcomes
- Excellent stakeholder engagement skills, with experience influencing government, industry bodies, and key decision-makers
- A degree in Business, Health Services, Community Services, or a related field
- A National Police Check (or willingness to obtain one), a valid driver’s license, and the necessary vaccinations
Why Join Kalyra?
At Kalyra, we don’t just support our customers—we support our people. You’ll be empowered to lead, innovate, and create meaningful impact, all while enjoying flexible working arrangements and strong professional development opportunities.
What We Offer:
- Salary packaging options to increase your take-home pay (up to $15,899 tax-free)
- Strategic leadership role with direct access to the CEO and Board
- Ongoing professional development and executive leadership support
- A values-driven culture that fosters innovation, collaboration, and genuine impact
